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Contents






                                                                                                              Contents


                                                                                                              Introduction.......................................................................................................3
                                                                                                              PART 1. Apprentices
                                                                                                              Α) Views and perceptions ________________________________________4
                                                                                                              Presence and behavior at work.
                                                                                                              Starting a new job:
                                                                                                                     - Get there early
                                                                                                                     - Listen and apply what you hear
                                                                                                                     - Don't be afraid to ask questions
                                                                                                                     - Try to anticipate what needs to happen next
                                                                                                                     - Clean up without being asked
                                                                                                                     - Just be yourself
                                                                                                              Being a good worker:
                                                                                                                     - Set short term work goals
                                                                                                                     - Be willing and realistic about what you can do
                                                                                                                     - Just do your work and don't do anyone else's
                                                                                                                     - Be active
                                                                                                                     - Bring something extra to the table
                                                                                                              Having the right attitude:
                                                                                                                     - Establish long term work goals
                                                                                                                     - Speak well of other employees
                                                                                                                     - Get invested in what you are doing
                                                                                                                     - Treat everyone you encounter with dignity and respect
                                                                                                                     - Respect the clients

                                                                                                              Β) Skills and
                                                                                                              Competencies____________________________________________________10
                                                                                                              Which are the basic skills?
                                                                                                                     - Basic skills and how to develop them
                                                                                                                     - Good knowledge and use of language
                                                                                                                     - Foreign languages skills
                                                                                                                     - Arithmetic skills
                                                                                                                     - Ability to use digital technology
                                                                                                                     - Importance of lifelong learning
        Contents                                                                                                     - Flexibility, adjustability
                                                                                                                     - Communication and Interpersonal skills
                                                                                                                     - Problem solving
                                                                                                                     - Creativity
                                                                                                                     - Working in groups









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